Frequently Asked Questions

Ionization simply means to gain or lose an electron.

What exactly is ionized water?

 Ionization simply means to gain or lose an electron. Water that has been ionized becomes either alkaline water or acidic water, meaning that the pH has been adjusted up or down.
Alkaline water is full of Hydroxyl ions, and it is loaded with measurable antioxidants which make it great for drinking.
Acidic water is full of Hydrogen ions. This water can be applied to the outside of our bodies to help soothe skin. It is also great for plant growth. 

A picture to demonstrate positive and negative ions.

How does a water ionizer produce ionized water?

 Water is run over positive and negative electrodes, which ionizes the water. The ionized water is separated into alkaline water and acidic water as it passes through membranes. This is accomplished by repelling the water, now that it has been "charged" into positive and negative ions. 

A person drinking ionized alkaline water is full of antioxidants

Why Should I drink Ionized water?

 There are three main benefits to Ionized Water.

First and foremost, it is a powerful antioxidant. People spend hundreds of dollars a month purchasing antioxidants because they help to neutralize damaging free radicals. Since Ionized Alkaline Water is a liquid antioxidant, it is absorbed easily which makes it much more effective and very inexpensive.

Secondly, Ionized Water is very alkaline. Most American diets consist of foods that are extremely acidic, which over time, can prove to be unhealthy. Consuming large amounts of soft drinks, fast food & processed foods can contribute to weight gain and sluggishness. Maintaining an alkaline pH (6.9-7.2) helps us to maintain an ideal environment within our bodies.

Third, Ionized Water is very hydrating. Ionized water contains only five to six water molecules per cluster while conventional water contains ten to thirteen water molecules per cluster. The water cluster of ionized water has changed from an irregular shape that has 10-13 molecules to a hexagonal shape that is half the size. This smaller or "reduced" water is, therefore, very absorbable. 

A glass of Ionized Water

How does ionized water taste compared to conventional water?

   A common remark regarding the taste of Ionized Alkaline Water is that it tastes smoother than conventional water. This is because of the molecule cluster size and shape. It also does not fill you up and bloat you the way conventional water can do if you drink a lot of it at once. 

A glass of alkaline ionized water

How long does alkaline ionized water stay ionized for?

  The Antioxidant (hydroxyl ions) will last approximately 18-24 hours. The higher pH (alkaline water properties) will last approximately 1-2 weeks. The smaller molecule cluster size will last approximately 1-3 months. 

Doctors approving ionized NO any negative effects.

Does ionized water have any negative effects?

   Absolutely none, so long as it is used properly. Only the alkaline water should be consumed. NEVER DRINK THE ACIDIC WATER. We have never seen a single negative effect from Ionized Water, either alkaline water or acidic water when properly consumed/used. 

Alkaline ionized water is great for everyone.

Who should drink ionized water?

 Ionized  Alkaline Water is great for everyone; this includes children, adults, elders and even your animals! It has benefits to some degree to nearly everyone and everything it comes in contact with. 

 A woman drinking ionized alkaline water

How should I start drinking ionized water?

 Start out drinking a lower level strength at level one, drinking 1-3 glasses per day. If the ionized alkaline water agrees with you, increase the amount you drink and the level of Ionization intensity. The stronger, the better up to level 9.5 pH, but take your time in building up to the higher levels. The antioxidant is most powerful on the high levels. Some find that they experience more energy and wellness at the higher levels, but the fresher the Ionized Water is, the stronger these properties are. 

Cooking with alkaline ionized water helps keep the flavour

Can ionized water be used commercially?


Yes, chef and restaurant owner are introducing alkaline water to their menu and recipes to create exceptional world class dishes. Cooking in slightly alkaline ionized water helps keep the flavor of many foods, while cutting the bitterness and acidity of certain types. It can enhance the flavor of rice, pasta, soups, stews, and similar meals or side dishes since it doesn’t break down the flavor like acidic water does. In addition to helping the flavor, this water also keeps many of the nutrients of the ingredients within the dish whereas cooking often kills a significant portion.

Also in the dairy industry, with livestock, and helps grow faster, healthier, crops, etc. Alkaline Ionized Water can be made available to animals for their wellness. The Acidic Ionized Water will benefit crops. Providing livestock with clean water is healthy and creates an overall cleaner environment. Plus, the small cluster size helps animals stay better hydrated. Tests are underway in various industries demonstrating the positive effects of Ionized Water but they are still in their infancy.

Two men in a soccer game-alkaline ionized water increased stamina and endurance

How does ionized water affect sports professionals?

 In an extremely positive way! Numerous athletes have reported increased stamina and endurance from drinking the alkaline water because of the abundance of oxygen and smaller cluster size of the water molecule. When professional and amateur athletes discover Ionized Water, it usually becomes one of the most established benefits to them. Actually, the U.S. Olympic Speed skating Team has our units in their training facility. 

 Lots of Health Benefits from Ionized Water

Why should I buy a water ionizer?

 The Health Benefits of Ionized Water are numerous (as stated above). It is best to have water ionizer readily available because fresher the water, the better it is.

To have Ionized Acidic Water on hand 24 hours a day is worth the price of the Ionizer alone. Once you begin to use it and take advantage of its incredible properties, you will know that you have made the right decision to purchase one. 

Installing a water ionizer.

Will I need a plumber to install a water ionizer?

 No; the installation of the water ionizer this can be done by an average person who has little or no plumbing experience. 

The New ACE-13 has a touchless button.

How long will it take to install a water ionizer?

 The Water Ionizer takes approximately 5-10 minutes. Refer to the user guide for installation instructions, or check the support page for our installation video. 

A glass of  Ionized Water.

How much water should I drink and at what strength when I first get the ionizer?

 This will depend partly on what kind of physical shape you are in when you initially start drinking Ionized Water. For instance, if you have made a conscious effort to eat well and keep your body detoxified, you can start drinking Ionized Water at about a 9 on the pH scale. 

You should begin drinking Ionized Water on Level One (between 7-8 pH). Start by drinking an 8 oz. glass of water slowly. If you do not feel any negative effects, try another glass later in the day. In three weeks, you can move up to Level 2. After drinking the Level 2 Alkaline Water for 3 weeks, you can move up to Level 3. Stronger Ionized Water is more alkaline, and contains stronger antioxidants that provide your body with more Oxyge 

A person doing yoga with ionized alkaline water

What can I expect from drinking ionized water?

 Ionized Water provides your body with lots of oxygen, which is why it gives us energy. Ionized Water is much smoother tasting than conventional water. It makes better coffee, tea, juice, etc. Alkaline Water is wonderful to cook with because it helps hydrate the food and bring out its flavor.

However, other changes in your body after drinking Ionized Water will be much more subtle and will take some time. Ionized Water can help bring your body into balance naturally by providing it with oxygen and alkalinity. 

 People have been known to drink as much as 1 to 2 gallons of Ionized Water every day and receive great benefits from it, without becoming too Alkaline. In short, it is very difficult for us to become too Alkaline. We should always drink Alkaline Water.

Can a person become too alkaline from drinking ionized water?

 People have been known to drink as much as 1 to 2 gallons of Ionized Water every day and receive great benefits from it, without becoming too Alkaline. In short, it is very difficult for us to become too Alkaline. We should always drink Alkaline Water from the best Water ionizer for our wellness 

Tyent water ionizer-Forever Guarantee  (Lifetime)

Why Choose Tyent?

  • Largest Plate Surface Area in the Industry of water ionizer
  • Extreme Filtration Capacity
  • Forever Guarantee  (Lifetime)
  • Super Alkaline Water Capability 
  • ISO Certifications
  • Korean Food and Drug Administration (KFDA) Approval
  • UL and CSA Approved  
  • Fully Adjustable Presets
  • Solid /Mesh Hybrid Plate
  • Chemical and Lead Free
  • Better Business Bureau A+ Rating
  • Highest Antioxidant Production Levels
  • Price/Cost
  • SMPS PLUS® Power Supply

Lifetime Warranty on Tyent Water Ionizer

What kind of warranty does my new water ionizer have?

  At Tyent USA, there is one thing that we know for sure—we have the largest, strongest, most reliable and most powerful plates in the industry.

We know that our water ionizer “engine” runs at maximum performance because of our premium plates and our scientifically-advanced water cell. When you purchase a Tyent, you will discover how cutting-edge components, such as our Solid/Mesh Hybrid Plates, really make the purest and healthiest ionized alkaline water.

Tyent USA is proud to announce how committed we are to customer service – we feel that we offer the best commitment in the entire water ionizer industry. The longevity and reliability of our flagship products: the MMP-7070 Turbo, the MMP-9090 Turbo Extreme and the Under Counter Extreme-9000 Turbo, has allowed us to increase our warranty period for all products, INCLUDING the MMP-11 Turbo, the UCE-11 Turbo and the ACE-11 Turbo.

An adaptor from the tap or from the Water Ionizer.

Will I need any additional parts to install my new water ionizer?

 About 1% of all taps do not have the standard screw thread that will fit the faucet diverter that comes with your Water Ionizer. In the unlikely event the faucet diverter will not fit your sink, note what kind of faucet you have and take the faucet adapter to any hardware store. They will have the necessary parts you will need to complete the installation.